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ArbitralWomen members regularly publish articles in highly-regarded legal and ADR journals

"The Silent Testimony: Reading a Witness’s Demeanour in Cross-Examination"

  • Ms. P. M. Bhansali

Understanding the Demeanour of a Witness During Cross-Examination

In the adversarial system of justice, cross-examination is a powerful tool used to test the truthfulness, reliability, and credibility of a witness. But beyond the spoken or written words lies another critical layer of testimony: the demeanour of the witness. Those subtle expressions and behaviors that speak louder than words.

What is Demeanour?

Demeanour refers to the outward behaviour, body language, facial expressions, tone of voice, and general attitude of a witness while testifying. It’s the unsaid/non-verbal cues— pauses, hesitations, shifts in posture, evasive glances, nervous laughter, change in voice—that offer judges and lawyers subtle insights into the truth behind the words. While words can be rehearsed or manipulated, demeanour often reveals the emotional undercurrents and psychological state that lie beneath the surface.

“Witnesses are like paintings; they must be seen as well as heard.” - Jeremy Bentham

 

Why Demeanour Matters in Cross-Examination

1. Credibility Assessment

Courts often consider demeanour when evaluating whether a witness is telling the truth. A confident and composed witness is generally perceived as more reliable than one who appears evasive, overly rehearsed, or excessively defensive.

दृष्टं ह्याचारशीलं च चित्तं वेद न चेष्टितम्॥

One’s character and conduct must be observed—speech alone does not reveal the heart.

Highlighting such aspects of a witness's demeanour can make the witness more self-conscious. In attempting to stick to a rehearsed or defensive narrative, the witness may inadvertently reveal the actual facts.

 

2. Testing Consistency Under Pressure

Cross-examination places the witness in a high-pressure environment. Observing how the witness responds when their version is tested helps reveal whether their account is consistent and credible. Creating a high-pressure environment during cross-examination is a strategic tool used by lawyers to test the truthfulness, consistency, and credibility of a witness. The pressure isn't about intimidation, but about applying mental and emotional strain to see how well the witness holds up under scrutiny. Some tools or technique which could be used without causing intimidation are:

A.      Rapid-Fire Questioning, which forces the witness to think fast and increases the chance of inconsistency if they’re not truthful.

B.      Challenging Detail Recall and pressing for precise details that would be hard to fabricate or remember under pressure, which in turn pushes the witness to either overcommit to memory or admit uncertainty.

C.       Pointing Out Implausibility by framing questions to make the testimony seem unreasonable or unnatural. This uses logic to subtly cast doubt and test how the witness handles scepticism.

 

3. Revealing Gaps or Untruths

Hesitation, contradiction in tone, or sudden changes in behaviour can signal discomfort—possibly pointing toward exaggeration, fabrication, or uncertainty. Confronting with Prior Inconsistent Statements to challenge their current testimony, creates tension and forces the witness to reconcile contradictions on the spot.

 

4. Understanding the Witness's Personality

A naturally anxious or emotional person may display nervous demeanour even while telling the truth. An experienced cross-examiner can often differentiate between genuine stress and deliberate evasion. A key to understand this is noting the witness during entire pre-cross session. A truthful but anxious witness may hesitate or appear flustered, yet their core narrative remains stable. In contrast, a deceptive witness may seem composed at first, but their story may fracture under probing, or their body language may start to contradict their words—such as avoiding eye contact, over-clarifying, or becoming overly defensive when challenged

 

Limitations of Relying Solely on Demeanour

While demeanour is a valuable indicator, it is not foolproof. Courts have cautioned against overreliance on behavioural cues alone. A witness might appear composed and articulate but still be lying, just as a truthful witness might seem nervous or unsure due to the intimidating nature of courtroom proceedings.

Justice is not a matter of theatrics. The Supreme Court of India has repeatedly emphasised that evidence must be judged on substance, not on style. A calm exterior does not always guarantee truth, and tears do not always signify honesty.

 

A Practical Tip for Lawyers

As a cross-examiner watch the witness closely but never assume. Tone, body language, pauses, and eye contact are to be used to calibrate the next question. Remember many a case has turned on a single moment of hesitation or a careless overstatement made under pressure.

 

Conclusion

The demeanour of a witness is a silent dialogue unfolding during cross-examination. It’s a layer that adds depth to the verbal testimony and assists in uncovering the truth. However, it must be balanced with the documentary record, consistency of statements, and surrounding circumstances.

As cross-examination is both an art and a science, reading demeanour becomes an essential skill—not just to catch a lie, but to understand the human behind the words and strategize your response.